Privacy Policy
If you are a resident of the European Union, the following privacy policy applies to you instead of the policy described below.
California Notice at Collection: If you are a California resident, you have the right to know about our practices, including how we collect, use, share, sell, and retain personal information. You can find these details in the California-specific section of our state-specific disclosures, or by clicking the link above.
Introduction
Last Revised: April 26, 2025
BLACK RIVER COMPUTERS LLC and its affiliates (referred to as "BLACK RIVER COMPUTERS LLC," "we," "our," or "us") are committed to protecting the privacy rights of our users (referred to as "users," "you," or "your"). This privacy policy (referred to as "this policy") describes how we collect, store, use, and manage information, including personal data, that you provide to us, or that we or others collect through our website at https://www.blackrivercomputer.com (the "Website") or any other website, device, or third-party source (collectively, the "Services") offering BLACK RIVER COMPUTERS LLC games or applications. Please note that the scope of this privacy policy is limited to information collected or received by BLACK RIVER COMPUTERS LLC through your use of the Services. BLACK RIVER COMPUTERS LLC is not responsible for the actions of third parties, individuals, or companies, the content of their websites, their use of information you provide to them, or any products or services they may offer. Any links to such websites do not constitute our sponsorship, endorsement, or affiliation with those individuals or companies.
Changes to This Policy
We may update this policy from time to time. You are responsible for reading this policy periodically. We will post any changes to this policy on this page, and the revised policy will indicate its effective date. If we make material changes to this policy, we will provide notice or obtain your consent as required by law.
Information We Collect
The information we collect depends on how you interact with us, the products you use, and the choices you make.
When you use our products, we collect information about you in various ways from multiple sources, including information you provide directly, information collected automatically, third-party data sources, and data we infer or generate from these and other sources.
Information You Provide Directly. We collect information you provide to us. For example:
Contact Information. Name, username or alias, email address, postal address, contact address, and phone number.
Demographic Information. Age, date of birth, gender, and similar demographic details.
Content and Files. Photos, images, text posts, narrative content, documents, or other files you upload to our Services. If you contact us via email or other means, we will collect and retain the contents of those communications. Some of our games or applications may allow users to record their own voices and share these recordings with opponents in the context of the game or application. BLACK RIVER COMPUTERS LLC may use these recordings and publish them, along with the content of your gaming session, on public pages such as Facebook, Instagram, or other social media platforms (and associate your data with your opponents). BLACK RIVER COMPUTERS LLC may store these recordings on its servers.
Information We Collect Automatically. When you use the Services, we automatically collect certain information. For example:
Identifiers and Device Information. We may automatically log cookie identifiers, mobile device IDs, unique device IDs, MAC addresses, advertising identifiers, Open UDID, IMEI numbers, hardware type, operating system version, Internet Protocol (IP) address, access times, browser type, and language. This information is helpful for our analytics, advertising, troubleshooting, and understanding usage trends. We may also use this information to send you in-game technical notices, updates, security alerts, and support and administrative messages.
Geolocation Data. We may also allow users to opt-in to location-based services that rely on the device's precise location. You can opt-out of these precise location services via your device settings. We may also collect your approximate location information (based on your IP address).
Usage Data. We automatically log your activities while using the Services, including usage data such as in-app purchases, clicks, pages viewed and their order, time spent on specific pages, dates and times of activities, and the website URL from which you accessed the Services.
Information We Create or Generate. We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ("inferences").
How We Use the Information We Collect
We use the information we collect for the purposes described in this privacy policy or otherwise disclosed to you. The primary purpose of collecting such information is to provide and improve the Services and to enable you to navigate and enjoy the Services easily. For example, BLACK RIVER COMPUTERS LLC may use contact information, demographic information, content and files, identifiers and device information, geolocation data, usage data, and inferences for the following purposes:
Product and Service Delivery. To provide and deliver the Services, including registering your account, ensuring security, troubleshooting, improving the Services, and personalizing the Services.
Business Operations. To operate our business, such as billing, accounting, improving internal operations, securing our systems, and detecting fraudulent or illegal activities.
Product Improvement. To conduct product improvement, development, and research to enhance our products, develop new products or features, and conduct related research.
Personalization. To understand you and your preferences to enhance your experience and enjoyment of the Services.
Customer Support. To provide customer support, answer your questions, enforce our Terms of Service, and resolve disputes.
Communications. To send you information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages. We also use your data to connect you with other users of the Services.
Marketing. To send you information about new products, offers, promotions, rewards, contests, upcoming events, and other information about the Services and the products and services of our selected partners (see the Email and Text Preferences section of this policy for how to change your promotional communication preferences).
Disclosure of Information
BLACK RIVER COMPUTERS LLC may share all categories of personal information described above with your approval or as follows:
Public Information. Our Services publicly display and share your name and/or username and certain other information, such as your content, files, and approximate location data.
Third-Party Partners. We share your personal information with third parties when you instruct us to do so. For example, when you consent to our sharing information collected through our Services with other third-party partners for their own marketing purposes. Information shared with such third-party partners is subject to their privacy policies.
Service Providers. We share personal information with vendors or agents who provide services on our behalf. Examples of such services include sending emails to you and analyzing data on our behalf.
Legal and Law Enforcement. We may disclose such information to the extent permitted by law or when we believe disclosure is necessary to comply with the law, exercise or apply our rights, or protect the rights, property, safety, or security of us, our users, or others. This includes exchanging personal information with other companies and organizations to prevent fraud.
Finally, we may share aggregated and/or de-identified data as permitted by applicable law.
Accessing, Updating, or Deleting Your Information
If you have any questions or comments about this privacy policy or wish to access, update, or delete your personal information, please contact us at [email protected]. If we delete certain information about you, your account may be deactivated. To the extent permitted by applicable law, we reserve the right to deny unreasonable or excessive requests, such as when changes or deletions would violate legal requirements or could adversely affect the privacy or other rights of others, or when we cannot verify that you are the person to whom the information pertains.
Email and Text Preferences
You may opt-out of receiving promotional emails and texts from us by following the instructions in those emails and texts. If you opt-out, we may still send you non-promotional emails, such as emails about your account or our ongoing business relationship.
Security
BLACK RIVER COMPUTERS LLC has implemented technical and organizational measures to help protect your information from accidental loss and unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat these measures or use your personal information for improper purposes. Additionally, please note that email and instant messaging systems are not secure, and we do not recommend sending personal information to us through these means.
To help us protect your personal information, we ask that you use strong passwords and never share your password with anyone or use the same password on other websites or accounts.
Information Retention
We generally retain personal information for three months or for as long as necessary to provide you with the requested services, complete the transactions you requested, fulfill our legal obligations, resolve disputes, enforce our agreements, and for other legitimate business purposes. Actual retention periods may vary significantly depending on factors such as user expectations or consent, the sensitivity of the data, whether automated controls are provided to allow users to delete data, and our legal or contractual obligations.
International Transfers
We may transfer the information we collect about you across borders to our affiliates or other third parties, including from your country or region to other countries or regions around the world, such as the United States. If you are located in a region with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information (including personal information) to a country and jurisdiction whose data protection laws may differ from those in your region.
Contact Us
If you have any questions about this privacy policy, please contact us at [email protected].
